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Challenges associated with tape vaulting

Jon Toigo offers advice on solving some common challenges associated with tape vaulting in this Expert Response.

How can you ensure you will get tapes back in a timely manner? Are service level agreements negotiable?

Everything is negotiable, but getting tapes in a timely manner from a tape vaulting service is a tough one. What if you have a disaster with a broad geographical footprint? Think Hurricane Katrina, Loma Prieta earthquake or 9/11: Retrieving data can be hampered by the collateral effects of disaster.

Your best SLA will be obtained through a two-stage process. Make two safety copies of data and store one in an onsite location (preferably a fireproof, waterproof safe or a room with proper environmental conditions and fire detection and suppression systems), and the other copy offsite with a tape vaulting provider. That covers most scenarios.

This was first published in March 2012

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