Everything is negotiable, but getting tapes in a timely manner from a tape vaulting service is a tough one. What if you have a disaster with a broad geographical footprint? Think Hurricane Katrina, Loma Prieta earthquake or 9/11: Retrieving data can be hampered by the collateral effects of disaster.
Your best SLA will be obtained through a two-stage process. Make two safety copies of data and store one in an onsite location (preferably a fireproof, waterproof safe or a room with proper environmental conditions and fire detection and suppression systems), and the other copy offsite with a tape vaulting provider. That covers most scenarios.
Related Q&A from Jon Toigo
When your disaster recovery plan includes cloud backup, Jon Toigo of Toigo Partners International explains what you'll need from your provider.continue reading
Jon Toigo of Toigo Partners International discusses specific considerations for hot-site disaster recovery testing in this Expert Answer.continue reading
Independent disaster recovery expert Jon Toigo discusses how storage virtualization can simplify disaster recovery tests in this Expert Answer.continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.