I am using ARCserve 2000 advanced edition with SP4. The backup server is Win2000 server with SP3. I created a special user belonging to domain admin (primary), backup operators, administrators and to all other admin groups that we created (including Exchange group).
I believe that the problem is the permissions of the database, not the service. I would check your manual for how to specify the administrators for the backup database. Chances are that your domain admin account isn't listed there.
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