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I agree. Not only are tapes unreliable, the ones that they sell to small businesses are even more so. I've personally been burned several times by that whole genre of tapes. I think that disk-based backup systems are the best option for small businesses as they are much more reliable and a whole lot less trouble.
One product that I like the looks of is RocketVault from IntraDyn. It's a new product and a new company but I like what they've done. 240 GB backup in a box for $1495 and there are bigger systems available. It supports on-site and off-site backups. I haven't used it personally but I like what I've seen.
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