Is it important to capture email metadata in the archive? Why?
In my opinion, the answer is "yes." Email normally has some metadata associated with it, including: where it came from; the server path; etc. If the company is sued (or is suing another company), they will be discovering (or asking for) emails within the system. Having metadata around the message
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or messages can prove that it's an original message, it came through a certain set of servers, it arrived at a specific time and the message was reviewed at a certain time -- all of this metadata usually helps to prove originality and immutability of the message. If you have a choice, be sure to
archive the entire email, any attachments and the associated metadata, so that you have a full picture of the email.
Listen to the Email archiving FAQ audiocast here.
Go back to the beginning of the Email Archiving FAQ Guide.
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This was first published in October 2006
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