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IBM, HP add public cloud data protection services

Dave Raffo

IBM and Hewlett-Packard (HP) Co. this week launched new and expanded public cloud data protection services aimed at large organizations. IBM’s services are for backup, archiving and

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disaster recovery for virtual servers, while HP rolled out a service for enterprise PC backup.

On Monday, IBM brought out SmartCloud Archive, SmartCloud Virtualized Server Recovery and SmartCloud Managed Backup—all managed by IBM.

HP today launched its PC Backup Services (PCBS) for desktops and laptops to be hosted at HP’s data centers and sold through channel partners.

IBM’s archive and virtual server services are new, and the managed backup service was enhanced to take advantage of IBM Tivoli Storage Manager (TSM) Unified Recovery 6.2. New features of TSM Unified Recovery 6.2 includes source-side deduplication, the ability to auto-discover new VMware virtual machine guests and support for Microsoft Hyper-V through Volume Shadow Copy Services (VSS) snapshots.

IBM’s archive service is for documents and records management systems. The virtualized server recovery service provides remote access so customers don’t have to travel to a recovery site.

Steve Wojtowecz, IBM’s vice president of storage software development, said the archiving service is for data that customers need to retrieve faster than they can get it back from tape.

“Customers realize that not all data is created equal,” he said. “When clients archive what they think is critical data, recovering data from an archive they’ve shipped offsite is not real quick. For searching, analyzing and recovering archived data quickly, we think they’ll look at storing data in the cloud.”

HP’s PCBS is a packaged service for channel partners that handles desktop and notebook data backups for midsized organizations and enterprises. The service includes incremental backups to reduce backup times, self-service restore that lets users retrieve individual files or data sets, data deduplication, and built-in encryption.

PCBS also uses agents on protected machines. The agents allow files to be compressed, encrypted and backed up even if they are open. Pricing for the PCBS cloud data protection service begins at $5.95 per month per seat license for 2 GB of data retained after deduplication.

Tim Bowers, product marketing manager for HP’s enterprise services, said there is a 500-seat minimum to the service “to make sure we’re not competing against the consumer space.”

IBM’s Wojtowecz also emphasized IBM’s new services are not for end users but for large organizations. “These are for customers that don’t want to have to roll out more disk or purchase more tape,” he said.


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