I'm trying to perform a Windows Server 2008 backup and I'm getting the following error code: 0x807800A1. What does that mean and how can I resolve it?
By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.
This particular error message is a Volume Shadow Copy Service error. Typically, this error code will be accompanied by an event log message stating that the writer has experienced a non-transient error and that the error is likely to reoccur. Thankfully, this error is usually fairly easy to address.
The problem occurs most often as a result of a service failure. Log into the backup target system as an administrator and then open the Service Control Manager by entering the Services.msc command at the Run prompt. After doing so, verify that the Volume Shadow Copy Service is started and that the startup type is set to automatic. If the service is not running, you can start it manually by right-clicking on it and selecting the Start command from the shortcut menu.
On rare occasions, this particular error has also been known to occur as a result of security software (such as a firewall or an antivirus program) blocking access to the Volume Shadow Copy Service.
Dig Deeper on Backup and recovery software
Related Q&A from Brien Posey
While you may want to jump on the data management and protection train, consider first how combining the two in one product will affect your systems ... Continue Reading
Hackers can gain remote access to users' desktops through RDP hijacking. As a result, IT pros must know what they can do to prevent such an attack. Continue Reading
When IT pros are seeking an alternative to Outlook, they should consider the features their users need the most and select an email client that best ... Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.