Druva looks to enhance e-discovery jobs with Mobile Forensics

Druva has released Mobile Forensics, which automatically collects data from an organization's Android devices. The new product aims to better facilitate mobile e-discovery jobs.

Endpoint backup specialist Druva claims it has made mobile e-discovery jobs easier with its latest release.

Druva Mobile Forensics for Android proactively collects data for e-discovery, so companies avoid having to request devices or manually copy them in response to litigation. This lets organizations monitor for data compliance and place legal holds on mobile data for litigation requests and regulatory needs, according to the company.

"It fills a very compelling need," said Druva founder and CEO Jaspreet Singh.

Druva Mobile Forensics automatically and transparently collects data from an organization's Android devices, allowing enterprise IT, information security and legal teams to facilitate compliance and e-discovery requests, according to the company. Mobile Forensics is a new feature of Druva's inSync backup software, which protects data for on-premises servers, endpoint devices and cloud-based apps. InSync handles backup, restore, archival, governance and compliance along with search, audit and e-discovery jobs within a single platform.

As part of mass deployment of the Druva service, IT can provision Druva's inSync app to mobile devices. This app runs on the device, collects the extended data and transmits deduplicated changes on a periodic basis, minimizing device resource usage, Singh said. But extended data is only collected if the policy has been configured to do so, which, he noted, is important for data privacy.

The inSync app on Android has permission to collect additional data -- SMS, device information, app logs, browser history, call logs -- once the user grants access to these items on a mobile device. All of this data will be collected according to the schedule designed by the IT administrator, and the collected data is exposed in a format that is easy to consume and review -- a CSV file, according to Singh.

Mobile Forensics is a continuation of Druva's strategy in mobile backup, said George Crump, president and founder of analyst firm Storage Switzerland.

"As knowledge workers continue to get more work done on their smartphones and tablets than they do their traditional desktops and laptops, organizations will want to capture, protect and correlate that data," Crump said in an email.

There is a growing need to enable e-discovery jobs for text messages and call logs on mobile devices in patent litigations and wrongful termination investigations.

In the last 18 months, Druva made a push to go more mobile and worked hard to develop the technology over the last six months, Singh said.

E-discovery jobs can be compliance-, investigative- or litigation-driven. The challenge most businesses are facing is that email is no longer the single communication medium used by employees, Singh said.

A lot of evidence organizations need to preserve is now encompassing mobile device data such as SMS, browser history and call logs. Without Mobile Forensics, Singh said, organizations must collect the data manually. 

Singh noted that there is a growing need to enable e-discovery jobs for text messages and call logs on mobile devices in patent litigations and wrongful termination investigations.

People are so used to doing e-discovery work manually that they sometimes don't know an automated option is possible. So the next step for Druva is to "engage more customers and increase user adoption by working with [technical] partners," Singh said.

Druva Mobile Forensics for Android is currently available and included free for inSync Private Cloud Elite and Cloud Elite customers. 

Mobile Forensics is available through iTunes and is compatible, Singh said, but is not yet developed for the iOS platform itself.

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