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Oil and gas exploration company Loenbro found an extra use for its Druva inSync endpoint backup software. Loenbro also uses inSync to facilitate migration to Microsoft Windows 10 on hundreds of remote laptops and Surface tablets.
Loenbro's headquarters are in Black Eagle, Mont. However, it has eight satellite offices in Montana, Wyoming and North Dakota, and field technicians at pipeline sites. IT support specialist Kyle Farago said Loenbro has around 300 endpoint devices that needed to be upgraded when the company moved from Windows 7 to Windows 10 this year.
Farago said Loenbro began using Druva inSync in early 2015 to protect endpoint data by backing it up to the Druva Phoenix cloud. His team took advantage of several Druva inSync features when migrating to Windows 10. Farago said Druva inSync's ability to import user files and settings lets him wipe a remote device and do a clean install instead of keeping data on the machine and risking compatibility issues. After an installation, he restores user data from the cloud.
"It allows us to install Windows 10 fresh, instead of doing an upgrade keeping all the user data," Farago said. "We only have to install the programs versus installing the programs, manually copying over the data and risking compatibility issues. There [are] data and programs that don't quite transfer from [Windows] 7 to 10. We wipe the machines, put 10 on it, set a few settings, put Druva on it and let it pull down all the users' data from the cloud."
He said each migration takes around two or three hours, including the download and installation of Windows 10, and setting the device on the network.
Kyle FaragoIT support specialist, Loenbro
"It would be significantly longer without using Druva," Farago said. "We would have to back up data manually, put it on a server or external hard drive, and then wipe the machine and do an upgrade. It would be shorter to just do the upgrade [without wiping the machine], but we would run into possible compatibility issues and weird bugs that come from upgrading an operating system instead of doing a fresh install. With Druva, we don't have to back up manually. We can just kill a machine, bring it back up and pull [data] down. It's all automated."
Farago said Druva inSync became a valuable tool for Loenbro before the Windows 10 upgrade. IT sets each remote device to back up incrementally every four hours. Each backup runs in the background without the user knowing it is taking place.
"It runs almost silently in the background, and most users don't even know they have it," Farago said. "It takes up very little bandwidth on machines once it's done its initial backup. It just checks files against what it already has [backed up], uploads what it needs to upload and it's finished.
"We get a notification if a machine hasn't been backed up. Sometimes, we get false positives because we have a lot of field workers and a machine just hasn't been turned on for a while. But if we have a machine in an office that hasn't been backed up, it tells us. We don't have to go searching to find out what has been backed up."
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